Welcome to Atlanta Samsung's Solution Wizard. We will ask (5) questions to determine your businesses unique needs and then we will calculate the number of phones and the system type that you will need.

1. Number of Phones

To help us determine the type of system that will best serve your business, we need to know how many phones you need. If you aren't sure, please approximate the number of phones you expect to need with your new system.

2. Dialtone

There are a few different ways to get dial tone to your phone system. Voice over IP (VoIP) is becoming the most common dial tone source. It simply means that your dialtone is coming from the internet (IP). VoIP systems can be in the cloud or the closet, but do require an IP (not digital) telephone. Copper lines or PRIs bring dialtone in on physical lines and require digital telephones.

3. System Location

We need to know where you want your phone system to reside. A premises-based solution ("Closet"), in which the hardware is kept on-site in your server closet, gives you the most control of your system and is the most common solution for Samsung systems. A cloud phone system, where your phones connect through your Internet connection to a provider that maintains the equipment at an off-site "cloud" data center, is appealing to many businesses. Both options have pros and cons.

4. Communication Platforms

The vast majority of businesses are thinking of a desk phone when they are shopping for a new phone system. These offer a reliable, dedicated tool for your communication platform. We recommend that all system solutions utilize desk phons. In addition to desk phones, businesses can utilize virtual extensions, softphones, and headsets.

5. Email

We will send you an email with your recommended system report. What is the best email address to send this to?


Thank you for completing our Solution Wizard. We will send a report to your email address and you will be able to view your results on the next screen. Please contact solutions@atlantasamsung.com if you have any questions about your report.